{"id":1022,"date":"2026-02-07T08:39:09","date_gmt":"2026-02-07T08:39:09","guid":{"rendered":"https:\/\/www.progogle.pl\/?page_id=1022"},"modified":"2026-04-17T11:26:27","modified_gmt":"2026-04-17T11:26:27","slug":"wysylka-i-zwroty","status":"publish","type":"page","link":"https:\/\/www.progogle.pl\/en\/wysylka-i-zwroty\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"


\n<\/p>\n

Shipping and Returns<\/h1>\n

\ud83c\udf0d We ship to the entire European Union<\/h2>\n

All orders are shipped within 24 hours<\/strong> from our warehouse in Poland. We deliver to Germany, Italy, Spain, France, the Netherlands, Belgium, Austria, the Czech Republic, and all other EU countries.<\/p>\n\n\n\n\n\n\n\n
Shipping method<\/th>\nDelivery time<\/th>\nCost<\/th>\n<\/tr>\n<\/thead>\n
InPost International<\/strong><\/td>\n4\u20137 business days<\/td>\n12,00 \u20ac<\/td>\n<\/tr>\n
DHL Express<\/strong><\/td>\n2\u20134 business days<\/td>\n18,00 \u20ac<\/td>\n<\/tr>\n
\ud83c\udf89 FREE SHIPPING<\/strong><\/td>\n2\u20134 business days (DHL)<\/td>\n\u20ac0 on orders over \u20ac99<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Every shipment includes a tracking number sent to your email address. You can track your package at any time.<\/p>\n

\ud83c\uddf5\ud83c\uddf1 Domestic shipping (Poland)<\/h2>\n\n\n\n\n\n\n
Method<\/th>\nDelivery time<\/th>\nCost<\/th>\n<\/tr>\n<\/thead>\n
InPost Parcel Locker<\/strong><\/td>\n1\u20132 business days<\/td>\nfrom 14 PLN<\/td>\n<\/tr>\n
DPD \/ DHL Courier<\/strong><\/td>\n1\u20132 business days<\/td>\nfrom 17 PLN<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u21a9\ufe0f Returns and complaints<\/h2>\n

Your satisfaction is our priority. If you are not satisfied with your purchase, you may return any unused product within 14 days<\/strong> from delivery and receive a full refund.<\/p>\n

How to make a return:<\/strong><\/p>\n

    \n
  1. Write to us at shop@progogle.pl<\/a> providing the order number and reason for return.<\/li>\n
  2. We will confirm your request within 24 hours and provide you with a return address.<\/li>\n
  3. Return the product in its original packaging.<\/li>\n
  4. Once we receive and inspect the product, we will issue a refund within 5 business days.<\/li>\n<\/ol>\n

    Attention:<\/strong> Return shipping costs are the responsibility of the buyer, unless the product is defective or does not match the order. Opened tear-off packages and used glass are not returnable for hygiene and safety reasons.<\/p>\n

    \ud83d\udcb3 Secure payments<\/h2>\n

    We accept the following payment methods:<\/p>\n